Industry · SaaS

Shipping an AI feature is a product problem.

The model is the easy part. Multi-tenancy, per-seat cost, evals and a permissions model that doesn't leak across tenants are what turn a demo into something you can charge for.

  • Prototype → Production
  • Generative AI & RAG
  • AI Agents
  • Growth Marketing AI

Why now

Every SaaS roadmap now has an AI feature on it, and most of them stall between the demo that impressed the board and the version that can be billed. The hard parts are unglamorous: isolating tenant data in retrieval, keeping inference cost below the seat price, and proving quality didn't regress when the model changed under you.

The problem

Where SaaS teams lose time today.

  • 01

    The demo doesn't survive multi-tenancy

    A copilot built against one customer's data has no isolation story, and retrieval is exactly where a cross-tenant leak becomes a breach notification.

  • 02

    Inference cost outruns the seat price

    Nobody modelled cost per active user, so the feature is a margin problem the moment it succeeds.

  • 03

    Nobody can tell if it got worse

    Without an eval suite, a model upgrade is a coin flip and support tickets are your regression test.

Constraints

What makes this harder than a generic chatbot.

  • 01

    Tenant isolation belongs in retrieval

    Filters at the vector-store level plus row-level security underneath, tested with an adversarial suite that actively tries to retrieve across tenants. This is the finding that ends procurement conversations.

  • 02

    Cost per user is a product decision

    We model cost per active user against your pricing before writing the feature, then enforce it with caching, model routing and hard ceilings so the unit economics survive adoption.

  • 03

    Evals are the release gate

    A versioned eval set in the repo, run in CI, so upgrading a model is a measurement rather than a gamble.

Integrations

Systems we wire into.

  • Postgres with row-level security
  • pgvector, Pinecone & Qdrant
  • Clerk & Auth.js
  • Stripe Billing & metering
  • Vercel, Fly & Railway
  • Sentry, PostHog & OpenTelemetry
  • Segment
  • GitHub Actions

How an engagement is judged

  • A scope small enough to finish, agreed in writing in week one
  • An eval suite built from your own data, versioned in your repo
  • Weekly numbers on the metrics we agreed, including the bad ones
  • Code, IP and repo yours from day one — no proprietary runtime of ours

We publish no per-industry result metrics because almost all client work is under NDA and we won't quote numbers we can't evidence. What we can show is the process and the in-house work on /work, which is public and running.

Pricing ladder

Three ways to start.

Sprint validates · Build productionizes · Retainer scales. The Sprint fee credits toward Build.

detecting…
  1. Step 1 · Validate

    30-day Sprint

    Prove the use case before you commit. Working prototype on real data, eval scores, and an honest signal in 30 days. Fixed scope, fixed fee.

    $4,500 fixed

    Learn more
  2. Most teams land here

    Step 2 · Build

    Prototype → Production

    Turn the validated prototype into a real product. Auth, DB, payments, tests, monitoring, deployed. Sprint fee credits toward this engagement.

    from $6,000

    Learn more
  3. Step 3 · Scale

    Managed Retainer

    Ongoing operation, eval cycles, model iteration, and cost guards. We keep the system improving so your team can focus on growth.

    from $750/mo

    Learn more

FAQ

AI in SaaS: the questions we get.

  • Can you build this as a feature inside our existing product?

    Yes — that's the usual shape. We work inside your repo, your conventions and your review process, and leave behind code your team can own rather than a service only we understand.

  • How do we price an AI feature?

    Start from measured cost per active user, then decide between seat uplift, usage credits or a higher tier. We instrument the usage first so the pricing conversation has numbers in it, because guessing here is how AI features become loss-leaders.

  • Which model should we build on?

    Whichever survives your eval set at acceptable cost — and the architecture should let you change your mind. We keep the provider behind an interface and route per task, so a price change or deprecation is a config edit rather than a quarter of work.

Contact

Talk to us about AI in SaaS.

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admin@neuroxai.com · +91 70149 99768

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