Industry · Fintech & Banking
AI in fintech fails on audit, not on accuracy.
Most banking AI pilots die in review, not in testing. We build the boring parts first — decision logs, evals, human approval gates — so the model has somewhere safe to be useful.
- AI Agents
- Generative AI & RAG
- Strategy & Governance
- Prototype → Production
Why now
Every retail bank, lender and payments company now has an AI mandate and a risk function that can veto it. The teams getting anything live are the ones who stopped asking the model to be trustworthy and started making its decisions inspectable: grounded answers with citations, a fixed set of actions, and a person on the hook for anything that moves money.
The problem
Where fintech teams lose time today.
- 01
Disputes and chargebacks eat the queue
Tier-1 volume is dominated by the same twelve questions about a transaction, a hold, or a failed KYC step — each one requiring an agent to open three systems to answer.
- 02
Underwriting is document archaeology
Analysts read bank statements, GST filings and payslips by hand to fill a form that a structured extraction pipeline could pre-populate with citations back to the source page.
- 03
Policy lives in PDFs nobody can find
The answer to a compliance question exists — in a 180-page circular, three revisions ago. Staff guess, and the guess becomes the audit finding.
Constraints
What makes this harder than a generic chatbot.
- 01
Every answer needs a receipt
We ground responses in your own documents and return the citation with the answer. If the retrieval finds nothing, the system says so instead of improvising — that refusal path is tested like any other feature.
- 02
Models never move money
The LLM classifies, drafts and retrieves. Balance changes, limit increases and refunds run through your existing deterministic services behind an approval step, with the full prompt and decision written to an audit log.
- 03
Data residency is a build constraint, not a setting
For RBI, PCI-DSS and SOC 2 scopes we deploy inside your VPC or account with zero data egress, and pick models — including open-weights — that can legally sit where your data sits.
Integrations
Systems we wire into.
- Stripe
- Razorpay
- Plaid
- Salesforce Financial Services Cloud
- Zendesk & Intercom
- Snowflake / BigQuery
- Postgres with row-level security
- Twilio
- Internal core-banking APIs
Services
What we build for fintech.
- AI agents for fintechAgents wired into your ledger, KYC provider and helpdesk — resolving the repetitive half of the queue end to end, and escalating the rest with the context already gathered.Read
- RAG for banking and financial servicesRetrieval over circulars, product terms and internal procedure — returning the clause, the revision date, and a link to the page it came from.Read
- AI governance for financial servicesModel inventories, risk classification, evaluation policy and human-oversight design — written to survive an internal audit rather than a conference talk.Read
- Fintech prototype to productionWe take a working fintech prototype and add the things that were never in scope: real auth, migrations, secrets handling, audit logging, and a test suite that survives the next regeneration.Read
How an engagement is judged
- A scope small enough to finish, agreed in writing in week one
- An eval suite built from your own data, versioned in your repo
- Weekly numbers on the metrics we agreed, including the bad ones
- Code, IP and repo yours from day one — no proprietary runtime of ours
We publish no per-industry result metrics because almost all client work is under NDA and we won't quote numbers we can't evidence. What we can show is the process and the in-house work on /work, which is public and running.
Pricing ladder
Three ways to start.
Sprint validates · Build productionizes · Retainer scales. The Sprint fee credits toward Build.
Step 1 · Validate
30-day Sprint
Prove the use case before you commit. Working prototype on real data, eval scores, and an honest signal in 30 days. Fixed scope, fixed fee.
$4,500 fixed
Learn more- Most teams land here
Step 2 · Build
Prototype → Production
Turn the validated prototype into a real product. Auth, DB, payments, tests, monitoring, deployed. Sprint fee credits toward this engagement.
from $6,000
Learn more Step 3 · Scale
Managed Retainer
Ongoing operation, eval cycles, model iteration, and cost guards. We keep the system improving so your team can focus on growth.
from $750/mo
Learn more
FAQ
AI in fintech: the questions we get.
Can you work inside our compliance perimeter?
Yes. We deploy into your AWS, GCP or Azure account rather than ours, with no data leaving your VPC. Where an approved-vendor list rules out the frontier APIs, we build on open-weight models you host — the architecture is the same, the quality bar moves and we'll tell you by how much before you commit.
How do you prove the system is safe enough to launch?
With an eval suite built from your own historical tickets or cases, versioned in the repo and run on every release. You get accuracy, refusal rate, and cost per execution as numbers — the same artefact your risk committee needs to sign anything off.
What happens when the model is wrong in production?
It gets caught by the guardrail it was designed to hit: low-confidence retrieval refuses rather than answers, out-of-policy actions route to a human, and every execution is logged with its inputs so you can reconstruct what happened. Errors become eval cases in the next release.
Contact
Talk to us about AI in fintech.
Tell us where you are now and where you want to be. We reply within one business day.
Or skip the form — book a Calendly slot directlyadmin@neuroxai.com · +91 70149 99768
Remote-first team across India · US · EU · HQ in Udaipur, India
Other industries
Similar constraints, different vertical.
- AI for HealthcareHealthcare AI earns trust by being narrow. We build systems that retrieve, draft and route — and leave every clinical judgement with a person who signs it.Read
- AI for Retail & E-commerceA bot that says 'let me check that for you' and can't is worse than no bot. We connect agents to the order, the inventory and the returns policy so they can finish the job.Read
- AI for SaaSThe model is the easy part. Multi-tenancy, per-seat cost, evals and a permissions model that doesn't leak across tenants are what turn a demo into something you can charge for.Read