The admissions queue, answered while it's still warm.

• 01

  Applicant qualification and guidance

  Checks eligibility against real programme criteria, explains gaps specifically, and books a counsellor call for the applicants worth one.

• 02

  Document collection

  Knows which transcript or certificate is missing, requests exactly that, validates the upload, and updates the application status.

• 03

  Fee and deadline reminders

  Timely, personalised, and able to answer the follow-up question rather than pointing at a portal.

• 01

  Academic help is Socratic by design

  For coursework, the system asks and hints rather than answering, and hands off to a human when a student is genuinely stuck. Building the answer-machine version is easy and actively harmful to the institution buying it.

• 02

  Minors change the data rules

  Under-18 cohorts bring stricter consent, retention and moderation obligations under DPDP, GDPR and COPPA-equivalent regimes. That shapes the architecture, not just the privacy notice.

• 03

  An educator reviews anything assessed

  Generated assessment content and feedback drafts go to an educator before a student sees them. Grading with consequences stays human.

1. 1

   Use-case scoping

   Pick the workflow with the strongest ROI. Define success metrics, guardrails, and integration points.

2. 2

   Tools & memory

   Connect the agent to your real systems — CRM, helpdesk, data warehouse, internal APIs — with auth and audit trails.

3. 3

   Eval suite

   Build a versioned eval set from real conversations so we can prove the agent improves before each release.

4. 4

   Pilot with humans

   Shadow mode → suggested replies → autonomous on low-risk tasks. Humans stay in the loop where it matters.

5. 5

   Production scale

   Monitoring, fallbacks, cost guards, and observability. Weekly improvement cycles based on production data.

• Moodle & Canvas
• Google Classroom
• Student information systems
• Salesforce Education Cloud
• Twilio & WhatsApp Business
• Zoom & Google Meet
• Payment gateways for fee collection

FAQ

AI agents for admissions and student services: your questions.

• Can it work over WhatsApp for Indian applicants?

  Yes, and for most Indian institutions that's the only channel that matters. Document upload, fee links and reminders all work in-channel under the Business API's rules.

• What about parents asking questions?

  Same agent, different context — it handles parent enquiries about fees, safety and outcomes, and knows which questions require a human counsellor rather than a policy quote.

• How is this different from a chatbot?

  Chatbots reply. Agents act. Our agents call APIs, update records, send emails, schedule meetings — with audit logs and rollback. They take actions in your systems, not just respond in a chat window.

• Which LLMs do you use?

  We pick the right model for the task — Claude Sonnet/Opus for reasoning, GPT-4o for tool use, Llama / open-weights when data residency demands it. We're not locked into any vendor and we'll tell you what's cheapest at your volume.

• RAG for course material and student supportRetrieval over handbooks, course material and policy documents, answering with citations in the student's language — and saying so when the answer isn't there.Read
• EdTech prototype to productionAuth, roles, data protection for minors, and load behaviour added to an edtech prototype before an institution's procurement team asks about any of it.Read

• AI agents for fintechAgents wired into your ledger, KYC provider and helpdesk — resolving the repetitive half of the queue end to end, and escalating the rest with the context already gathered.Read
• AI agents for healthcare operationsAgents that handle scheduling, reminders, insurance verification and document chase across voice and messaging — escalating anything clinical to a person immediately.Read
• AI customer service agents for e-commerceSupport agents connected to orders, carriers and your returns rules — resolving tracking, exchanges and address changes end to end on Gorgias, Zendesk or Intercom.Read